{"id":62057,"date":"2026-07-08T01:44:28","date_gmt":"2026-07-07T17:44:28","guid":{"rendered":"https:\/\/travelmama.com.hk\/?page_id=62057"},"modified":"2026-07-08T02:24:13","modified_gmt":"2026-07-07T18:24:13","slug":"scam-alert-official-channels","status":"publish","type":"page","link":"https:\/\/travelmama.com.hk\/en\/scam-alert-official-channels\/","title":{"rendered":"[Scam Alert] Verify Travel Mama's Official Channels &amp; Bank Accounts"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"travel-mama-scam-alert-container\">\n<h2>\ud83d\udea8 [Important Notice] Verify Travel Mama's Official Channels \u2014 Beware of Online Scams<\/h2>\n<p>Recently, we have discovered that scammers are continuously misappropriating the brand name, logo, and Hong Kong Travel Agent Licence No. (354059) of <strong>Travel Mama Limited (\u871c\u871c\u904a)<\/strong> to create fake pages on social media platforms like Facebook and Instagram. These fraudsters frequently change fake WhatsApp numbers and impersonate our staff to promote low-priced travel packages, attempting to trick customers into transferring funds to unknown personal bank accounts.<\/p>\n<p>Travel Mama solemnly declares that these fake pages and scam numbers have absolutely no affiliation with our company. To protect your financial security, we strongly urge everyone to verify the following officially recognized contact and payment channels before making any transactions.<\/p>\n<hr \/>\n<h2>\ud83d\udee1\ufe0f Our Official Channels<\/h2>\n<p>Please recognize the following official links and DO NOT click or reply to any suspicious messages or page comments:<\/p>\n<ul>\n<li><strong>Official WhatsApp Customer Service:<\/strong> <a href=\"https:\/\/wa.me\/85255450003\" target=\"_blank\" rel=\"noopener noreferrer\">+852 5545 0003<\/a> (The ONLY channel for online booking and payment verification)<\/li>\n<li><strong>Official Facebook Page:<\/strong> <a href=\"https:\/\/www.facebook.com\/travelmamahk\" target=\"_blank\" rel=\"noopener noreferrer\">Travel Mama \u871c\u871c\u904a<\/a> (Please ensure the page has over 23k followers and the official ID <code>@travelmamahk<\/code>)<\/li>\n<li><strong>Official Instagram:<\/strong> <a href=\"https:\/\/www.instagram.com\/travelmamahk\/\" target=\"_blank\" rel=\"noopener noreferrer\">@travelmamahk<\/a><\/li>\n<li><strong>Official Website:<\/strong> <a href=\"https:\/\/travelmama.com.hk\/\" target=\"_blank\" rel=\"noopener\">https:\/\/travelmama.com.hk\/<\/a><\/li>\n<\/ul>\n<h2>\ud83d\udcf1 Other Accounts\/Channels Managed by Travel Mama<\/h2>\n<p>We also provide travel information and ticketing services on various themes through the following affiliated channels. Please note that for transaction security, all booking and payment procedures will ultimately be redirected to our <strong>Official Main WhatsApp (+852 5545 0003)<\/strong> \uff1a<\/p>\n<ul>\n<li><strong>Official Sports Ticketing Platform (TicketsMama):<\/strong> <a href=\"https:\/\/www.ticketsmama.com\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.ticketsmama.com\/en\/<\/a><\/li>\n<li><strong>Dedicated Sports Ticketing Facebook Page (Ticket by Travel Mama):<\/strong> <a href=\"https:\/\/www.facebook.com\/travelmamahkg\" target=\"_blank\" rel=\"noopener noreferrer\">Ticket by Travel Mama<\/a><\/li>\n<li><strong>Official Threads Account:<\/strong> <a href=\"https:\/\/www.threads.com\/@travelmamahk\" target=\"_blank\" rel=\"noopener noreferrer\">@travelmamahk<\/a><\/li>\n<\/ul>\n<hr \/>\n<h2>\ud83d\udcb0 Officially Recognized Payment Methods &amp; Account Name<\/h2>\n<p>We issue official receipts for all tours and packages booked through Travel Mama. When making bank transfers or using FPS,<strong>please double-check the payee name:<\/strong>\uff1a<\/p>\n<ul>\n<li><strong>Official Payee Company Name:<\/strong> <code>Travel Mama Limited<\/code><\/li>\n<\/ul>\n<p><strong>\u26a0\ufe0f Scam Alert:<\/strong>Our company<strong>will NEVER<\/strong>ask customers to transfer funds to any \"personal\" bank accounts or e-wallets. If the payee name provided is NOT <code>Travel Mama Limited<\/code>, please terminate the transaction immediately!<\/p>\n<hr \/>\n<h2>\u26a0\ufe0f Common Scam Tactics Analyzed<\/h2>\n<ul>\n<li><strong>Image Theft &amp; Forged Documents:<\/strong> Scammers copy images and posts directly from our official pages. They may even present fake Business Registration Certificates or misappropriate our Travel Agent Licence No. (354059) to gain trust.<\/li>\n<li><strong>Creating the Illusion of \"Limited-Time Offers\":<\/strong> Fraudsters often use extremely low-priced packages as bait and continuously rush you, claiming \"limited quotas, please transfer immediately,\" exploiting urgency to force hasty transactions.<\/li>\n<li><strong>Redirecting to Personal Accounts:<\/strong> After confirming an order, scammers will provide a personal bank account entirely unrelated to our company name for payment.<\/li>\n<\/ul>\n<h2>\ud83d\ude93 In Case of Suspected Scams<\/h2>\n<p>If you have any doubts about promotional messages or discover new suspected fake pages, please contact our customer service team immediately via our Official WhatsApp <a href=\"https:\/\/wa.me\/85255450003\" target=\"_blank\" rel=\"noopener noreferrer\">+852 5545 0003<\/a> for verification.<\/p>\n<p>If you suspect you have been scammed, please retain all conversation screenshots and transfer records as soon as possible, and immediately call the Hong Kong Police Force's Anti-Deception Coordination Centre (ADCC) Anti-Scam Helpline at 18222 for urgent assistance and to report the case.<\/p>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"\ud83d\udea8\u3010\u91cd\u8981\u8072\u660e\u3011\u8a8d\u6e05 Travel Mama \u871c\u871c\u904a\u5b98\u65b9\u6e20\u9053 \u2014 \u63d0\u9632\u7db2\u4e0a\u8a50\u9a19 \u8fd1\u65e5\u672c\u516c\u53f8\u767c\u73fe\uff0c\u6709\u4e0d\u6cd5\u5206\u5b50\u6301\u7e8c\u76dc<div class=\"padding-top text-center\"><a href=\"https:\/\/travelmama.com.hk\/en\/scam-alert-official-channels\/\" class=\"atbtn atbtn--medium atbtn--rounded atbtn--transparent\">Read more<i class=\"atbtn__icon atbtn__icon--right fa fa-long-arrow-right\"><\/i><\/a><\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-62057","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u3010\u9632\u9a19\u8b66\u544a\u3011\u8a8d\u6e05 Travel Mama \u871c\u871c\u904a\u5b98\u65b9\u6e20\u9053\u53ca\u5165\u6578\u6236\u53e3 | Travel Mama \u871c\u871c\u904a<\/title>\n<meta name=\"description\" content=\"\u3010\u5b98\u65b9\u9632\u9a19\u6838\u5be6\u3011\u6e96\u5099\u5831\u540d\u5957\u7968\u3001\u9580\u7968\u6216\u9032\u884c\u9280\u884c\u5165\u6578\uff1f\u8acb\u5373\u9ede\u64ca\u67e5\u95b1 Travel Mama \u7684\u300c\u5b98\u65b9\u552f\u4e00 WhatsApp 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