– Cost of renting a TOYOTA ALPHARD or HIACE with driver for 10-12 hours
– Overseas green plate tour buses or Toyota Alphard 7-seater, Hiace 10-seater / 14-seater (vehicle models are for reference only).
– Please provide your overseas contact information as well as contact information for at least one other person traveling with you. If you plan to use a local mobile phone number while abroad, please provide that number as well.
– Please try to wear comfortable clothing and shoes.
– The tour guide may make temporary adjustments to the itinerary's sightseeing order based on factors such as weather, schedule, and transportation. The guide will seek the consent of the guests before making any changes.
– Due to unforeseen circumstances such as transportation issues, weather conditions, or other force majeure events, any resulting delays, changes in the travel route, or cancellation of itinerary or attractions, the company will not be held responsible, and refunds will not be provided. We appreciate your understanding in this matter.
– Our company is not responsible for any delays in the actual end time of the itinerary due to road congestion on Saturdays, Sundays, public holidays, or peak travel periods such as Golden Week or summer vacation. We also do not assume responsibility for any losses or subsequent expenses incurred by guests as a result of unavoidable delays in the return time due to unforeseen circumstances.
– No refunds or cancellations will be accepted due to suboptimal viewing conditions at attractions caused by inclement weather.
– No refunds will be provided if a guest is unable to join the tour on the specified date due to their own personal reasons.
– Travelers are responsible for their own health and well-being. They should ensure they are physically able to participate in the tour and understand that they assume full responsibility for any personal accidents or adverse consequences.
– Travelers should exercise caution and be mindful of their personal and property safety during the tour and any self-arranged activities. Any personal or property losses incurred by travelers due to their own actions or the actions of third-party providers are the sole responsibility of the travelers. If such losses result in damages to the travel agency, the travelers will be held liable for compensation.
– Before departure, it is necessary to purchase travel insurance that includes coverage for COVID-19, as required by the entry policies of Japan.
– If a traveler decides to split from the group or deviate from the planned itinerary without authorization, they are not entitled to request any refunds from the travel agency. If the travel agency incurs any losses as a result, they have the right to seek compensation from the traveler.
– Please read the important clauses of this agreement carefully, as they pertain to the rights and interests of the traveler. By confirming, you acknowledge that you have fully read, understood, and accepted all the terms and conditions of this contract before using our services.
– As part of our service, we assist in arranging recommended unique experiences and food recommendations during the itinerary. However, please note that if a recommended establishment is closed or unavailable due to reasons such as business hours or capacity limitations, which are beyond our control, our company cannot be held responsible. We appreciate your understanding in this matter.
– Please note that in some cases, attractions may be closed or undergoing maintenance without prior notice. We appreciate your understanding in such situations. The hotels listed in the itinerary are commonly used for this tour. However, if a particular hotel is closed or fully booked, we will arrange accommodation in a hotel of similar quality. Please be aware of this possibility.
– Please make sure to be at the designated meeting point at the specified time. It is important not to be late. If you are unable to participate in the tour due to your own reasons, we cannot wait for you and no refunds or changes will be provided. If you decide to catch up with the group by taking a taxi or incur accommodation expenses, we regret to inform you that our company cannot cover those costs. We appreciate your understanding in this matter.
– If meals have been pre-arranged by our company at designated restaurants, refunds will not be provided if tour participants choose not to dine together. It will be considered an automatic forfeiture of the meal.
– During peak travel seasons such as summer holidays, cherry blossom season, and autumn foliage, popular attractions and amusement parks tend to be crowded. In such cases, our company may make necessary adjustments to the itinerary and meals based on actual traffic and sightseeing conditions, in order to ensure the smooth visitation of all destinations. We kindly request the cooperation of our guests in this matter.
– Our bus service operates until 8:00 PM each day. However, if there is a delay in the group's departure from a particular attraction due to the late arrival of guests, resulting in the need for an extended bus service, according to Japanese regulations, a fee of 10,000 Japanese yen per hour will be charged to cover the extension costs for the driver. This additional fee will be the responsibility of the guests to bear.
– In order to ensure the safety of travelers, this tour does not accept pregnant women or individuals aged 80 and above without accompanying children or direct relatives. For participants aged 65 and above, as well as those with specific medical conditions or medical history, it is essential to inform the travel agency before registration. Such participants will be required to sign a liability waiver, have a companion accompany them, and purchase accident insurance that includes overseas emergency assistance. Your cooperation in this matter is appreciated.
– We provide tour guides fluent in Mandarin Chinese or Cantonese to accompany the group. If there are any changes to the scheduled meeting time or location, we will contact you through communication platforms such as WhatsApp, WeChat, Line, etc. Please pay attention to any notifications or messages regarding such changes.