Payment
When reviewing your shopping cart, you can update the quantity of products and remove products from the cart.
Edit the quantity of a product
The steps to edit the quantity of a product are as follows
- Click on the 'Shopping Cart' button located on the top right corner of the website, and then click on the product name.
- Click on the 'X' button to decrease the quantity
- If you decrease the quantity of a product to 0, the shopping cart will automatically remove the product.
You can make a direct payment using a valid Visa/Master/AE/UnionPay credit card, or using PAYME/Alipay/WeChat Pay
Preparation
When booking a hotel room, you can make special requests such as late check-in or bed preferences. Travel MaMa will forward your requests to the hotel, but we cannot guarantee that the hotel can provide the room type or rate you requested. You can also call the hotel directly before your check-in date to confirm the availability of your requested room type and amenities.
-The booking process begins by
-In the 'Additional Information' text box, enter your special requests.
-Complete your booking.
You can use the 'Additional Information' option to send your special bed type requests to the accommodation. Please note that all special requests are subject to availability and cannot be guaranteed by Travel MaMa
Refund
Has your itinerary changed? No problem. We are happy to assist you in resolving any issues and ensuring a smooth travel experience
以下是您可更改的內容：
免費更改項目：床型、吸煙偏好及無障礙設施
收費更改項目：旅客姓名、房型、旅客人數和旅遊日期
Please refer to the cancellation terms of each product first. In addition, if participation in an event is suspended due to factors beyond the control of the organizer, a refund will not be provided. If there are uncontrollable factors such as natural disasters, we will notify you in advance of any rescheduling or refund arrangements.