Football Ticket
Football ticket Pre-booking
Age of Children, Away supporters, Away Shirts, Accessible seating, Categories on request, Package inclusions
Football ticket Pre-booking
Age of Children – all clubs require a ticket per person. All ages are welcome, but there are things to keep in mind if bringing a baby or toddler. Please ensure the child is dressed appropriately for the cold weather/stadium and that you provide ear protection for the child.
Prams are not allowed inside the stadium and therefore, we recommend a baby carrier as an alternative. Children under the age of 14 must be accompanied by an adult 18 years old +.
Away supporters – our packages are in the home stands and if attendees are seen to be supporting the away team, the customer may be asked to leave the stadium without compensation, and Travel Connection will not be held responsible for this action.
Away Shirts – No away shirts or colours are allowed within the home stands. The customer may be asked to leave the stadium without compensation, and Travel Connection will not be held responsible for this action.
Accessible seating – Wheelchair seating is available upon request. Please email us with the preferred fixture. If a customer does not require wheelchair access but has reduced mobility, please put any seating requests (i.e., an aisle seat) on the notes of your online booking and our operations team will allocate accordingly (subject to availability).
Categories on request – If a category is on request, we are either sold out or low on that fixture/category. Please send a request and we will get back to you.
Package inclusions – details are listed on the fixture page for each category and its inclusions
Football ticket Pre-game
Football ticket Pre-game, Receive tickets, Print tickets, Itineraries, Dietary Requirements, Arrival times, Bag Policy
Football ticket Pre-game
Receive tickets – e-tickets 3-5 days prior
Print tickets – e-tickets can be scanned on your mobile device
Itineraries – ticket details are received along with e-tickets 3-5days prior to game day.
Dietary Requirements – where food is included in the package, vegetarian options will be available. If there is a more severe dietary requirement, please advise us when booking so that we can make the club aware, as there may be a surcharge.
Arrival times – opening times for each category are listed on the ticket description and e-ticket. We suggest arriving promptly to soak up the atmosphere and enjoy all your package inclusions. If your package includes hospitality, please note serving time (whether pre-game, half time or after the final whistle) as late arrival may result in missed hospitality. Commonly lounge areas open 2.5 hours prior to kickoff.
Bag Policy – Small bags, a maximum of A4 in size, are allowed into the stadium. Please check your e-ticket for allowed content as bags will be checked entering the stadium.
Football ticket Game Day
Football ticket Game Day, Outside food, Car Parking, public transport
Football ticket Game Day
Please check your category specific itineraries regarding opening times and inclusions as this information will vary depending on your ticket.
Outside food/drinks are not allowed into the stadium
Medication – Medication is allowed in the stadium, but it is possible that staff will ask for a doctor’s note or similar, please bring appropriate documentation.
Car Parking – we do encourage the use of public transport as we do not have car parking allocations.
Preparation
您可在預訂酒店客房時提出特別要求 (例如延遲入住或床型安排)。Travel MaMa 會將您的要求轉達酒店，但無法保證酒店可以提供您要求的房型及房價。您亦可在入住之前直接打電話給酒店確實供應情況。
-開始預訂程序
-在「額外資訊」文字框中，輸入您的特別要求
-完成您的預訂
你可以使用(額外資訊)選項，將對床型的特別要求發送給住宿。請注意，所有特別要求均視乎情況而定，Travel MaMa無法保證。
付款成功後，我們會替閣下辦理有關的訂購服務，貨品供應不足等原因而訂購不成功，我們將於24小時內一律進行全額退款
Refund
行程有變？沒問題。我們樂意為您提供協助，使問題得以順利解決。
以下是您可更改的內容：
免費更改項目：床型、吸煙偏好及無障礙設施
收費更改項目：旅客姓名、房型、旅客人數和旅遊日期
請先參閱各該項產品的取消條款。另外於活動中如因非可究責主辦單位之因素中止參與活動，將不予退回款項。如因天災等不可抗力因素，我們會主動通知延期或退款。
貨品供應不足等原因而訂購不成功，我們將於24小時內一律進行全額退款
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